For those of us who have been in business for any length of time, and especially those whose experience predates the advent of email to communicate, we understood the basic rules of written communication. But as everything moved online some of the basics seem to have gotten lost in cyberspace.
Now, as e-mail is the primary form of business communication, it is as critical as ever that we maintain standards that help us be clear and professional. Often our e-mail is our first introduction to others we do business with and so it is critical that this impression be the one we intend it to be. Read more….